Forms for your organisation
The forms below provide you with everything you need in order to apply for and operate the ALTO Mastercard® prepaid card, brought to you by Unity Trust Bank.
Pricing information
The information below provides you with everything you need to know about the latest fees and charges associated with the ALTO card and the terms and conditions.
Applying to supply prepaid cards
To apply to supply ALTO cards on behalf of your members please download the form below. If you are ready to order your first batch of cards please accompany this application form with the declaration and consent and cardholder request forms, which can be found below.
Please note that you will need to have a Unity Trust Bank account to be able to supply ALTO cards to your members. To ensure that your application can be dealt with as quickly as possible, please follow all instructions on these documents.
Applying for ALTO cards for your members
To apply for ALTO cards for your members, please download the forms below. You will need one cardholder request form for each member and just one declaration and consent form to batch together all of your requests. This represents the total number of cards requested and the total amount of funds to be loaded onto cards and debited to your Unity account.
Topping up your members' ALTO cards
Once you have ordered cards for your members, you can top these up with more funds on their behalf using the form below:
Using the Continuous Payment Authority form,you can register for regular payments to your card on a specific date for any length of time.
This works in a similar way to a standing order.
Accessing your cards via the internet
Once you have ordered cards for your members you can register for online access to the ALTO cards. This will enable you to view balances, transactions and move funds.
Cancelling your card
If you would like to cancel a card please download the form below:
In all cases, please complete, sign and return the forms to:
ALTO
PO Box 15192
Birmingham
B2 2NT
Would you like some help?
If you have any questions regarding the application process, operation or closure of your ALTO card please refer to the FAQs below.
Alternatively, call ALTO Cardholder Services on 0845 350 0011 or email cs@altocard.co.uk
